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Find Customer Quotes

Pulls verbatim customer quotes from call transcripts to support sales and product claims.

Source Download skill
Repository
XiaomiMiMo/MiMo-Code
Stars
13,743
Licence
MIT
Files
3 files

What it does

Once installed, the agent searches transcript-like material such as meeting transcripts, pasted call text, or exported call notes for direct things customers or prospects said about a theme, like a blocker or objection. It keeps the exact wording, checks whether the speaker is likely a customer rather than an internal teammate, and records where each quote came from. It does not paraphrase quotes, analyse calls broadly, or publish anything.

Great for

  • Sales or product teams who need real customer wording to back up a narrative or pitch
  • Product managers validating whether a pain point comes up repeatedly in customer calls
  • Marketers collecting voice-of-customer evidence with clear attribution

Skip it if

  • Generating quotes or summaries when no transcript is available: the skill requires transcript-like evidence and will ask for it instead, since CRM notes and memory are never valid quote sources
  • Legal or compliance review of how quotes may be used publicly, which the skill explicitly excludes; sensitive or customer-identifying quotes still need human approval

Try asking

  • “Find customer quotes about the most common blocker in my recent customer calls”
  • “Pull verbatim prospect quotes about pricing objections from last quarter's transcripts”
  • “Give me five customer quotes that support our new reporting feature, with the source calls”
Step-by-step guide: how to use Find Customer QuotesInstall, first run, examples, tips and FAQs

Install in 3 steps

  1. 1

    Download the skill

    The ZIP contains the 3 original files, the MIT licence and an attribution note.

    find-customer-quotes.zip
  2. 2

    Add it to your agent

    Claude Code (all projects)

    mkdir -p ~/.claude/skills && unzip find-customer-quotes.zip -d ~/.claude/skills/

    Claude Code / Agent SDK (this project only)

    mkdir -p .claude/skills && unzip find-customer-quotes.zip -d .claude/skills/

    Claude apps (web/desktop): Settings → Capabilities → Skills → Upload skill, and choose the ZIP.

  3. 3

    Ask for the task

    No special command needed — the agent reads the skill's description and loads it when your request matches. Try one of the prompts above.

Get better results

  • Give a specific theme or transcript set up front to avoid clarification rounds
  • Check the source call links and speaker roles before using any quote externally
  • Supply pasted transcripts with speaker labels so customer confidence can be judged

What's inside

  • agents/openai.yaml
  • references/extraction-and-output.md
  • SKILL.md

Redistributed unmodified from XiaomiMiMo/MiMo-Code under the MIT licence. The assessment was drafted with AI from the skill's files on 2026-10-29. Skills can instruct your agent to run code — read SKILL.md and any scripts before installing.