The best Gorgias alternatives
4 tools that do a similar job to Gorgias. Each entry says what it does and who it suits, so you can pick the one that fits instead of the most famous.
You're replacing
GorgiasA helpdesk for e-commerce brands with an AI agent that resolves order and returns questions.
- 1
Octane AI
AI tool · Paid
Product quizzes and zero-party data collection for Shopify stores, with AI quiz building.
Best for: Product finder quizzes; Collecting customer preferences
- 2
Okendo
AI tool · Freemium
Reviews, loyalty, quizzes and surveys for Shopify brands, with AI review summaries.
Best for: Shopify brands collecting UGC; Customer surveys
- 3
Rebuy
AI tool · Paid
AI-powered upsell, cross-sell and cart personalisation for Shopify stores.
Best for: Raising average order value; Smart cart upsells
- 4
Yotpo
AI tool · Freemium
Reviews, loyalty and referral software for online stores, with AI review summaries and replies.
Best for: Collecting product reviews; Loyalty programmes
How we pick: tools in the same category that solve the same problem, projects that name each other as alternatives, and open-source projects that describe themselves as an alternative to Gorgias. We don't take payment for placement.