Zendesk
Customer support · Paid
About
A customer service platform with ticketing, messaging, a help centre and AI agents.
Key features
- Ticketing
- Messaging and voice
- AI agents
- Help centre
Best for
- — Support teams of any size
- — Omnichannel ticketing
- Pricing
- Paid
- Platforms
- Web, iOS, Android
- Works with
- Slack, Salesforce, Shopify
- Last checked
- 2026-10-29
- Status
- Listed, not yet tested
Our take
Robust and scalable. Advanced AI is an add-on cost.
Features and pricing change often — confirm on zendesk.com before you commit.
Alternatives to Zendesk
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|---|---|---|---|
| Zendesk (this) | Customer support | Paid | Support teams of any size |
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| Ramp | Spend & expenses | Freemium | US companies controlling spend |
| Brex | Spend & expenses | Freemium | Startups and global teams |