Fireflies.ai vs Rev
Which should you use? A side-by-side look at what each one does, who it suits, what it costs, how hard it is to set up, and where each falls short.
AI tool · Freemium
An AI notetaker that joins video calls to transcribe, summarise and extract action items, with CRM integrations.
AI tool · Freemium
Transcription and captioning service offering both AI and human-verified transcripts.
Our verdict
Fireflies.ai is an AI meeting notetaker: it joins your video calls, writes summaries and action items, and syncs notes to CRMs like Salesforce and HubSpot, which suits sales and customer teams. Rev is a transcription and captioning service that offers both fast AI transcripts and human-verified ones, which suits anyone who needs accurate text or subtitles for legal, media, or video use. They overlap on transcription, but they solve different problems, so pick based on whether you need meeting workflow or accurate transcripts and captions.
Pick Fireflies.ai if you want a bot to join your sales or customer calls and turn them into summaries, action items, and CRM notes.
Pick Rev if you need accurate transcripts for legal or media work, or captions and subtitles for your videos, and can accept a slower, pricier human option when accuracy matters.
| Key difference | Fireflies.ai | Rev |
|---|---|---|
| Main purpose | AI notetaker for video calls with summaries and action items | Transcription and captioning service for recordings and video |
| Accuracy option | AI transcription and summaries from meeting bot | AI or human-verified transcripts; human option costs more, takes longer |
| Integrations | Zoom, Salesforce, HubSpot, Slack, CRM sync | Zoom, YouTube, plus an API |
| Best for | Sales and customer calls; CRM-linked call notes | Legal or media transcripts; captions and subtitles |
| Price and platforms | Freemium; web, iOS, Android | Freemium; web, iOS, Android, API |
Written with AI from both products' catalogue entries · updated 2026-10-29
Who each one is for
Choose Fireflies.ai if you need…
- Sales and customer calls
- Integrating call notes with CRMs
Choose Rev if you need…
- Accurate transcripts for legal or media use
- Captions and subtitles
Side-by-side
| Fireflies.ai | Rev | |
|---|---|---|
| Type | Audio & voice · Transcription & meeting notes | Audio & voice · Transcription & meeting notes |
| Price | Freemium | Freemium |
| Platforms | Web, iOS, Android | Web, iOS, Android, API |
| Works with | Zoom, Salesforce, HubSpot, Slack | Zoom, YouTube |
| Hands-on tested by us | Not yet | Not yet |
| Last checked | 2026-10-29 | 2026-10-29 |
What each one is
Fireflies.ai
An AI notetaker that joins video calls to transcribe, summarise and extract action items, with CRM integrations. Strong integrations for teams. A bot joining calls can put off external participants; get consent first.
Rev
Transcription and captioning service offering both AI and human-verified transcripts. Human option is valuable when accuracy matters. Human transcripts cost more and take longer.
Best for
Fireflies.ai
- Sales and customer calls
- Integrating call notes with CRMs
Rev
- Accurate transcripts for legal or media use
- Captions and subtitles
Strengths
Fireflies.ai
- Meeting bot transcription
- Summaries and action items
- CRM sync
- Conversation search
Rev
- AI transcription
- Human transcription option
- Captions and subtitles
- API
Frequently asked questions
Should I use Fireflies.ai or Rev?
Fireflies.ai is an AI meeting notetaker: it joins your video calls, writes summaries and action items, and syncs notes to CRMs like Salesforce and HubSpot, which suits sales and customer teams. Rev is a transcription and captioning service that offers both fast AI transcripts and human-verified ones, which suits anyone who needs accurate text or subtitles for legal, media, or video use. They overlap on transcription, but they solve different problems, so pick based on whether you need meeting workflow or accurate transcripts and captions. Pick Fireflies.ai if you want a bot to join your sales or customer calls and turn them into summaries, action items, and CRM notes. Pick Rev if you need accurate transcripts for legal or media work, or captions and subtitles for your videos, and can accept a slower, pricier human option when accuracy matters.
What is the difference between Fireflies.ai and Rev?
Fireflies.ai: An AI notetaker that joins video calls to transcribe, summarise and extract action items, with CRM integrations. Rev: Transcription and captioning service offering both AI and human-verified transcripts. Fireflies.ai suits sales and customer calls, while Rev suits accurate transcripts for legal or media use.
Are Fireflies.ai and Rev free?
Fireflies.ai: Freemium. Rev: Freemium.
What are other alternatives to Fireflies.ai and Rev?
Other options people compare them with include Otter.ai, Krisp.
Keep comparing
Built from our catalogue entries for both products: open-source details come from each project's README (AI-assisted, refreshed weekly) and GitHub data; AI-tool details are editorial. Spotted something wrong? Let us know from either product's page.